Privacy Policy

Last updated: 16/12/2025

Turtle Traffic (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit or interact with our website (https://turtletraffic.com.au/) or use our services. By using our website or providing us with your personal information, you agree to the practices described in this Policy.

1. Personal Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

  • Name, company, and job title
  • Email address and phone number
  • Service inquiries, quotes, or bookings
  • Any other information you provide voluntarily

We may also collect information automatically when you use our website, including:

  • IP address and browser type
  • Pages visited and time spent on the website
  • Referring website or search term

This automatic data is used in an aggregated and anonymised form to improve website functionality and user experience.

2. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiries, requests, or bookings
  • Provide our services and deliver quotes
  • Send service updates or administrative messages (e.g., confirmation emails)
  • Improve our website, services, and marketing
  • Comply with legal obligations

We will only use your personal information for the purposes for which it was collected, unless we reasonably believe another use is necessary and compatible with those purposes.

3. Disclosure of Your Information

We do not sell or trade your personal information. We may disclose your information:

  • To our employees, contractors, and service providers to provide services to you
  • Where required or authorised by law
  • To enforce our website Terms & Conditions or protect our legal rights

We will take reasonable steps to ensure any third party complies with privacy obligations.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyse website traffic and user behaviour
  • Support marketing campaigns

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • Information is stored securely on our servers and/or our third-party service providers’ servers.
  • We implement administrative, physical, and technical safeguards.

6. Access and Correction

You may request access to or correction of the personal information we hold about you. To request access or correction, please contact us at: operations@turtletraffic.com.au We will respond within a reasonable timeframe in accordance with the Privacy Act 1988.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date. Your continued use of the website indicates acceptance of any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact:

Turtle Traffic
 1/16 Dyer Road, Bassendean, WA 6054
 Phone: 0461 513 597
 Email: operations@turtletraffic.com.au